Tickets transcripts / destination des transcripts
Good idea
set andkalix
When the ticket is closed, a backup of the transcripts is transferred to a text room, which saves us from having the transcripts in our DMs
in this famous transfer, find:
- A ping from the moderator who took care of the ticket
- The person in question on the ticket
- The number of messages containing the ticket
- Date & time of the ticket + date & time the ticket was taken
- Basic transcript in .txt for a visual view.
This feature can be useful to see whether or not the moderation team often takes tickets with the “CTRL+F” search.
Having taken the Sharles subscription, I think it can be an additional option in the ticket category that can be very useful! :)
Thanks for reading!
Beau de l'aire
Merged in a post:
Transcripts Lounge
Space Animation
When a ticket is deleted, the bot sends a message to a chat room set up for transcripts
tickets.
With date/name of the users who spoke in the ticket/the member who opened the ticket/the member who opened the ticket/ticket ID/say who claimed/say who closed the ticket/the reason for the ticket...
Beau de l'aire
Merged in a post:
Ticket backup
Totor_000
It would be nice if the saved tickets could be put in a discord room
as with Ticket tools, it would be better for mods/admins to manage tickets
Beau de l'aire
Good idea
It is feasible, he could have a choice between sending in MP and sending to a room.
We can even imagine it being automatic!